Business English Guide Blog: Essential Skills, Telephoning, Part I
Making a business-related phone call in English can be very intimidating for non-native speakers. However, those working in English-speaking work environments can boost their confidence by learning and practicing a few phrases that will help them navigate most business calls. In this post, underlined phrases are those that are vital for basic telephone conversations. 1. Introductions as a receiver As the receptionist or person answering a call, it is important to also fist in
