Once again, it’s almost the holiday season - a time of joy and light and gathering with friends and family. As we make our way towards the end of the year, where holiday work parties take place and people finalize work tasks before taking off for the holidays, some English-learners may wonder about how best to wish their co-workers a happy holiday season.
What is appropriate and for which type of co-worker? What if you are unsure about their religion or holiday customs? This business topic is intricately linked to culture, and today’s post will explore these questions from the U.S. workplace perspective.
Making a business-related phone call in English can be very intimidating for non-native speakers. However, those working in English-speaking work environments can boost their confidence by learning and practicing a few phrases that will help them navigate most business calls.
In this post, underlined phrases are those that are vital for basic telephone conversations.
1. Introductions as a receiver
As the receptionist or person answering a call, it is important to also fist introduce yourself and the name of the company/organization.
“Hello, this is Stan White at Business101, how may I help you?” Mr. White should have a friendly tone with the...